Important Update for X6200 Customers: We're Here to Help!
- Ham Talk, News
- Posted by Jackson Chen
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Dear Valued X6200 Customer,
We want to ensure you have the best experience with your Xiegu X6200. If you purchased your unit from Radioddity and encounter any issues after applying an official update from our support area, please reach out to us by contacting us directly via support@radioddity.com. We are committed to customer satisfaction and will provide a replacement unit at
no additional cost nor restocking fee to you.
Please rest assured that, according to Xiegu, this issue is expected to affect only a small percentage of X6200 customers (less than 5%).
Please update your Xiegu X6200 to V1.0.1 as released by Radioddity on August 1st. This will permanently fix the potential issue that could kick in on less than 5% of the Xiegu X6200 radios. Xiegu has already updated their implemented quality inspection measures so that such issue will not happen again.
Thank you for choosing Radioddity. We appreciate your trust in us and are here to assist you.
Best regards,
The Radioddity Team
4 comments
Louis LaPorte
For your awareness only. I did not purchase my X6200 from Radioddity, but rather Ham Radio Outlet. The upgrade V1.0.1 as released by Radioddity on August 1st would not boot on my X6200 after installing. I did not try installing the initial V1.0.1 released in July. I waited until the 1 Aug update. The upgrade locked the radio and it would not turn on. Fortunately, I was able to install V1.0 and get the radio running again. Just be aware, the August 1st update does not work for all X6200 owners. The problem is not solved. Thanks.
R Fairman
Good to see your fast positive response. In my case I upgraded the firmware without any problems and continue to enjoy the x6200 and will happily upgrade in the future with confidence
NESTOR MARRONI
WE ARE WAITING A FIRMWARE VERSION 2….Pls.
Jose Alves
Thank you for your support!
X6200 and XPA125B was my first buy with Radioddity, and it will not be the last one.
Jose Alves
Albufeira, Portugal